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Customers can text complaints and receipt photos without an account. This account is for managing a business inbox.
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Sign in
Create an account, confirm your email, then verify access to the phone listed for your business on Google Maps.
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Connect your business
Your email account is ready. Choose Google Maps verification or the alternative below. You can save a business profile even without a Maps listing. Choose a phone call for a landline.
Business application
Your profile is saved to your account. Customer complaints stay private until your business is approved.
Google Maps is optional. A matching Google-listed phone can verify your listing automatically. Other businesses can verify their own phone and submit evidence for review. Already-owned locations require an account transfer.